Privacy Policy

Last Updated: September 18, 2024

Introduction

The following is The Only Earth privacy policy. At The Only Earth, we are committed to protecting your privacy and ensuring the security of your personal information. Here, we will explain how we collect, use, disclose, and safeguard your information when you interact with our store, website, mobile applications, and other services (collectively, “Services”) in High Point, North Carolina. Our website is www.TheOnlyEarth.com

Information We Collect

We may collect the following types of personal information: Contact information such as name, email address, phone number, and mailing address; account information including username and password; payment information like credit card details and billing address; demographic information such as age, gender, and health interests; health-related information including dietary preferences, allergies, and health concerns; information you provide in customer service interactions; and any other information you choose to provide.


Information Collected Automatically

When you use our Services, we may automatically collect: Device information such as IP address, browser type, and operating system; usage data including pages visited, products viewed, and time spent on site; location data (with your consent); and information collected through cookies and similar technologies.



How We Use Your Information

We use your information for purposes including: Processing and fulfilling your orders, managing your account, providing customer support, personalizing your shopping experience, sending marketing communications (with your consent), improving our products and Services, conducting market research and analytics, protecting against fraud and unauthorized transactions, and complying with legal obligations.



Information Sharing and Disclosure

We may share your information with: Service providers who perform services on our behalf, business partners (with your consent), legal and regulatory authorities when required by law, and in the event of a business transfer or sale. We do not sell your personal information to third parties.



Your Rights and Choices

Under North Carolina law, you have the right to: Access your personal information, request correction of inaccurate information, request deletion of your information in certain circumstances, and opt-out of marketing communications. To exercise these rights, please contact us using the information in Section 10.


Security

We implement appropriate technical and organizational measures to protect your personal information, in compliance with North Carolina’s Identity Theft Protection Act. This includes maintaining reasonable security procedures and practices appropriate to the nature of the information to protect it from
unauthorized access, destruction, use, modification, or disclosure.


Data Breach Notification

In the event of a security breach affecting your personal information, we will notify you in accordance with North Carolina’s Identity Theft Protection Act (N.C. Gen. Stat. §§ 75-60 et seq.). This notification will be made without unreasonable delay, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.


Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.


Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting a notice on our website or sending you an email.


Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:


The Only Earth
121 East Lexington Avenue,
High Point, NC 27262
info@theonlyearth.com
(336) 886-4315


Additional Information for North Carolina Residents


Social Security Number Protection

In accordance with North Carolina’s Social Security Number Protection Act (N.C. Gen. Stat. § 75-62), we do not: Intentionally communicate or otherwise make available to the general public an individual’s Social Security number, require individuals to transmit their Social Security number over the Internet, unless the connection is secure or the number is encrypted, or require individuals to use their Social Security number to access our website, unless a password or unique personal identification number is also required.



Disposal of Records

When disposing of records containing personal information, we will take reasonable measures to protect against unauthorized access to or use of the information, in compliance with North Carolina’s Identity Theft Protection Act.